Qq888 FAQ — Answers to all your questions, Find answers here

No. Each person may only hold one account. If multiple accounts are found, all will be suspended and all balances may be forfeited. This rule exists to keep the platform fair for everyone.

Yes. You must be 18 years of age or older to register at qq888. Age is verified during registration, and you may be asked to provide a national ID or other identity document before making a withdrawal.

Yes. To permanently close your account, contact the support team. Make sure to withdraw your full balance before closing. You can also opt for a temporary self-exclusion as part of responsible gaming — for more details, Responsible Gaming Page check here.

on the login page Click the "Forgot Password?" option. Enter your registered mobile number and an OTP will be sent to you. Once verified, set your new password. The whole process takes just 2-3 minutes.

Entering the wrong password too many times may temporarily lock your account. Wait a few minutes or reset your password. If the issue persists, contact our support team — they will verify your identity and unlock your account.

No. qq888 will never ask for your password or OTP by phone, message, or email. If anyone claims to be qq888 support and asks for your password, it is a scam — come directly to the site and report it to support immediately.

After logging in, go to "Deposit" from your dashboard. Choose mobile banking, bank transfer, or any approved payment method. Enter the amount and details to confirm. In most cases, deposits are credited to your account instantly.

The minimum deposit depends on your chosen payment method. Mobile banking typically allows you to start with a very small amount. Check the deposit page or contact support for the latest limits.

Start by saving the transaction ID or taking a screenshot of the transaction. Funds typically arrive within 5-15 minutes. If more than 30 minutes have passed, contact support with your transaction ID and amount. Every issue is resolved promptly.

Withdrawal requests are typically processed within 1–5 business days. Processing times may vary depending on the payment method and bank. First-time withdrawals may take a little longer due to KYC verification. For more details, Withdrawal Page check here.

Your first large withdrawal may require identity verification (KYC), which involves submitting a photo of your national ID or passport. Once verified, future withdrawals will be processed faster. This step is necessary for your security.

A withdrawal request can be cancelled before processing begins. Once processing has started, cancellation may no longer be possible. If you need to cancel, contact support as quickly as possible.

Register and make your first deposit — the welcome bonus will be credited to your account automatically. No special code is needed to claim it. For full terms and conditions, Promotions Page check here.

A Wagering Requirement (or rollover) means you must place bets a set number of times before withdrawing bonus funds. For example, a 10x wagering requirement on a BDT 100 bonus means you need to wager BDT 1,000 in total. Requirements may vary by bonus.

When someone registers using your referral link or code and makes their first deposit, you'll receive a referral bonus. The bonus amount may vary based on the current offer. To find out about the latest referral offer, Promotions Page check here.

At qq888 you'll find: Live Casino (live dealer, slots, roulette), Sports Bet (cricket, football, tennis, and more international matches), Fish Games, Bingo And many more game types, with new titles added regularly.

Yes. qq888 is fully mobile-friendly. You can easily play from any smartphone browser on Android or iOS — no app download needed. The desktop browser experience is just as good.

Yes. qq888 uses a certified Random Number Generator (RNG) that has been independently verified by a third party. Every game outcome is completely independent and impossible to predict.

VIP points start accumulating as soon as you register. You earn points on every bet you place. Reach a certain points threshold and you'll advance to the next tier. Higher tiers unlock cashback, exclusive bonuses, and a personal account manager. For more details, VIP Page check here.

The expiry terms for VIP points depend on the rules of the current program. For the latest information, VIP Page check here or ask our support team.

You can set deposit limits, session time limits, and loss limits directly from your account settings. Lowering a limit takes effect immediately; increasing one is subject to a waiting period. For more details, Responsible Gaming Page check here.

Any unused bonuses are generally suspended when self-exclusion is active. Your real money balance remains intact. To reactivate your account after the self-exclusion period ends, please contact support.